Strong mentors create stronger teams.

Many organizations promote great employees into mentor roles without ever teaching them how to mentor.

This onsite training program closes that gap.

The Mentor Development Series equips experienced employees, leaders, preceptors, and trainers with the tools needed to effectively guide new team members through learning, adjustment, and integration. 

Participants learn how to build trust, communicate effectively, provide meaningful feedback, manage conflict, coach through mistakes, and foster a culture of accountability and belonging.

Available in both healthcare-specific and general industry formats, this interactive onsite program helps organizations strengthen onboarding, improve employee engagement, and increase retention through intentional mentorship practices.

The program includes eight comprehensive modules covering:

• Mentor Mindset & Role Clarity

• Communication & Feedback

• Service Recovery & De-Escalation

• Coaching Through Mistakes

• Recognition & Motivation

• Diversity, Inclusion & Connection

• Conflict Management

• Stress Management & Emotional Resilience

Included Resources:

• 8 Facilitator PowerPoints

• 8 Facilitator Scripts

• 8 Participant Handouts

• Leadership Summary & Overview

• Trainer Competency Checklist

• Participation Evaluation Form

• Mentee Feedback Form

• Post-Mentor Reflection Survey